This, Not That: Team Effectiveness and the Myth of Accountability

Not long ago, I was working with the leader of a team at a mid-size company, coaching him and his two direct reports. They were plagued by performance issues like missed deadlines, inaccurate reporting, and complex interpersonal challenges. They desperately needed to establish some common building blocks for success—quickly. As I interviewed the team—which includedContinue reading “This, Not That: Team Effectiveness and the Myth of Accountability”